Happy customer being looked after at W. Jones of Bognor
Reviews

Trusted by thousands of drivers across Sussex.

We've built our business on word of mouth. Here's what our customers say — every review verified on Google.

4.9
Based on 221 Google reviews

"I needed to have the timing/wetbelt replaced on my Ford Fiesta. W Jones came up first in an AI search of independent garages in Sussex who offer this specialist service. The service from Jeremy and Roy was first class from start to finish. They spotted a couple of other essential jobs that needed doing; overall and compared to my local Ford dealership I saved a significant amount of money by using W Jones. I will certainly consider using them again in the future."

Tim Mustin5 days ago

"Excellent customer service today. Took my car in (unannounced) with a fault and Roy had it sorted and ready to return to me by 3pm. No fuss, just good old fashioned service. Reasonably priced too. Thoroughly recommend."

Marilyn Warner7 days ago

"W Jones came highly recommended. I was advised by another garage I needed a gearbox, clutch and other bits — Roy said without even opening the bonnet that I didn't need a gearbox. Only a small part was missing. Not over £3k worth of work. Thanks Roy & Luke for your professionalism and honesty. I have found my new garage."

Donna Carey25 days ago

"These guys are amazing. Just bought my Tesla off them and can't recommend them more. Extremely professional, no hard sale and just nice people. Was very comfortable the whole time and made the whole process easy. Thank you to Hollie and Jeremy."

Joel Cross26 days ago

"Exceptional service from Hollie. From start to finish. It was a pleasure to meet you and you are a credit to the business. Phil & Kathryn (Nissan Leaf) 🌟"

Phil Stone29 days ago

"What a fantastic business this is — I purchased a second-hand Honda from them and they did everything they could to help me. You could not wish to meet two more friendly, helpful, lovely people. If you are looking for a vehicle you will not find a better business."

Neil Tuxworth1 month ago

"Jeremy went above and beyond searching for the car I wanted and found something even better than I originally wanted. First time buying from W Jones and they did not disappoint. Would recommend them to anyone in the market for a car!"

remy martin1 month ago

"Excellent experience and friendly staff. Had a Cambelt & Service completed. Great value especially when compared to Ford Main dealers and other local garages. Pleasure to deal with."

LM68 Lancashire1 month ago

"Dealership is great, Jeremy was excellent in showing my new BMW, very informative and kind, made sure I got a very good car at a good price. Highly recommend."

Kaven Karunagaran1 month ago

"Attended by Hollie — a complete and utter credit to W Jones. Endless patience, great knowledge about the cars on sale and no pressure. I would not hesitate to highly recommend W Jones and Hollie to all friends and family."

Virginia Turner3 months ago

"Exceptional service from Hollie. Contacted her with 1 day's notice regarding picking up a Tesla and she was able to accommodate everything I needed. Very helpful and knowledgeable. She made the whole process very relaxed and stress free."

Kieron Glide4 months ago

"The W Jones team are very professional with a pride in their work. Family business across 4 generations with a well-deserved good reputation. Jeremy has a deep commitment to the garage — answering questions correctly and honestly. Wholly satisfied."

Kevin F4 months ago

"I've come back to this family-run dealership after more than 40 years, and they're still as solid as ever. Bought a car decades ago, and this time an electric model. Same honest approach, no pressure, and they actually know what they're talking about."

Pete Dixon5 months ago

"Superb customer service from Jeremy Jones, a young man born into the business who truly knows everything about the cars he's selling. Such product knowledge without having to constantly refer to computer screens. A proper old school garage with genuine after sales service too."

John More11 months ago

"Superb customer service from Hollie from the first telephone call. I live up in the Midlands, but she gave me the full history of the car, no pressure, just good old fashioned excellent customer service. My dream car that I have been looking for over 8 months."

Jeanette Webb11 months ago

"Great service from Roy & Jeremy! Went for a specialist belt service for my BMAX (ecoboost wet belt) as they were the most local with a great price! Well worth the journey, highly recommended — there aren't many independent garages who will touch the ecoboost engines."

David Ormerod1 year ago

"Needed a Ford Eco boost engine wet belt change. This is very expensive. I shopped around the Brighton area. This garage was hundreds of pounds cheaper and worth the hour drive. The service was fantastic with great communication. Jeremy was knowledgeable, friendly and honest."

Jon Bruton1 year ago

"Honest, hard working family owned business. Thank you for taking the time to work through the car purchase with us and for the 1:1 bespoke service. Left as very happy satisfied customers. Don't waste your time with main dealers!"

Faizal1 year ago

"Just bought an MG ZS Exclusive today from W Jones. Absolutely amazing 🤩 Hollie was an absolute pleasure to deal with. No pressure, no hard selling, truthful and very knowledgeable about all the cars in stock. Highly recommended."

Jim Bradley1 year ago

"Picked up my Fiesta ST3 today. Perfect seamless transaction from start to finish. The fact that they put new brake discs and pads on the car before collection — although passing the MOT — says it all. Very rare these days to get an honest car dealership."

Treena Cook1 year ago

"To find something traditionally British and a salesman who has such a passion for cars made the whole experience so easy. The level of service, detail and honesty was something you rarely find these days. So got a fantastic car for a very fair price."

steve saunders2 years ago

"Totally impressed with the quality of cars. We were met by the two very friendly people who run the company. After going out on road test we bought it. Would I buy from them again? Ten out of ten."

Wendy Jeffery2 years ago