We've built our business on word of mouth. Here's what our customers say — every review verified on Google.
4.9
Based on 221 Google reviews
"I needed to have the timing/wetbelt replaced on my Ford Fiesta. W Jones came up first in an AI search of independent garages in Sussex who offer this specialist service. The service from Jeremy and Roy was first class from start to finish. They spotted a couple of other essential jobs that needed doing; overall and compared to my local Ford dealership I saved a significant amount of money by using W Jones. I will certainly consider using them again in the future."
"Excellent customer service today. Took my car in (unannounced) with a fault and Roy had it sorted and ready to return to me by 3pm. No fuss, just good old fashioned service. Reasonably priced too. Thoroughly recommend."
"W Jones came highly recommended. I was advised by another garage I needed a gearbox, clutch and other bits — Roy said without even opening the bonnet that I didn't need a gearbox. Only a small part was missing. Not over £3k worth of work. Thanks Roy & Luke for your professionalism and honesty. I have found my new garage."
"These guys are amazing. Just bought my Tesla off them and can't recommend them more. Extremely professional, no hard sale and just nice people. Was very comfortable the whole time and made the whole process easy. Thank you to Hollie and Jeremy."
"Exceptional service from Hollie. From start to finish. It was a pleasure to meet you and you are a credit to the business. Phil & Kathryn (Nissan Leaf) 🌟"
"What a fantastic business this is — I purchased a second-hand Honda from them and they did everything they could to help me. You could not wish to meet two more friendly, helpful, lovely people. If you are looking for a vehicle you will not find a better business."
"Jeremy went above and beyond searching for the car I wanted and found something even better than I originally wanted. First time buying from W Jones and they did not disappoint. Would recommend them to anyone in the market for a car!"
"Excellent experience and friendly staff. Had a Cambelt & Service completed. Great value especially when compared to Ford Main dealers and other local garages. Pleasure to deal with."
"Dealership is great, Jeremy was excellent in showing my new BMW, very informative and kind, made sure I got a very good car at a good price. Highly recommend."
"Attended by Hollie — a complete and utter credit to W Jones. Endless patience, great knowledge about the cars on sale and no pressure. I would not hesitate to highly recommend W Jones and Hollie to all friends and family."
"Exceptional service from Hollie. Contacted her with 1 day's notice regarding picking up a Tesla and she was able to accommodate everything I needed. Very helpful and knowledgeable. She made the whole process very relaxed and stress free."
"The W Jones team are very professional with a pride in their work. Family business across 4 generations with a well-deserved good reputation. Jeremy has a deep commitment to the garage — answering questions correctly and honestly. Wholly satisfied."
"I've come back to this family-run dealership after more than 40 years, and they're still as solid as ever. Bought a car decades ago, and this time an electric model. Same honest approach, no pressure, and they actually know what they're talking about."
"Superb customer service from Jeremy Jones, a young man born into the business who truly knows everything about the cars he's selling. Such product knowledge without having to constantly refer to computer screens. A proper old school garage with genuine after sales service too."
"Superb customer service from Hollie from the first telephone call. I live up in the Midlands, but she gave me the full history of the car, no pressure, just good old fashioned excellent customer service. My dream car that I have been looking for over 8 months."
"Great service from Roy & Jeremy! Went for a specialist belt service for my BMAX (ecoboost wet belt) as they were the most local with a great price! Well worth the journey, highly recommended — there aren't many independent garages who will touch the ecoboost engines."
"Needed a Ford Eco boost engine wet belt change. This is very expensive. I shopped around the Brighton area. This garage was hundreds of pounds cheaper and worth the hour drive. The service was fantastic with great communication. Jeremy was knowledgeable, friendly and honest."
"Honest, hard working family owned business. Thank you for taking the time to work through the car purchase with us and for the 1:1 bespoke service. Left as very happy satisfied customers. Don't waste your time with main dealers!"
"Just bought an MG ZS Exclusive today from W Jones. Absolutely amazing 🤩 Hollie was an absolute pleasure to deal with. No pressure, no hard selling, truthful and very knowledgeable about all the cars in stock. Highly recommended."
"Picked up my Fiesta ST3 today. Perfect seamless transaction from start to finish. The fact that they put new brake discs and pads on the car before collection — although passing the MOT — says it all. Very rare these days to get an honest car dealership."
"To find something traditionally British and a salesman who has such a passion for cars made the whole experience so easy. The level of service, detail and honesty was something you rarely find these days. So got a fantastic car for a very fair price."
"Totally impressed with the quality of cars. We were met by the two very friendly people who run the company. After going out on road test we bought it. Would I buy from them again? Ten out of ten."